Shipping/Delivery

At Ousmane Puppies, we prioritize the safety and well-being of our puppies during the delivery and shipping process. Here’s how we ensure a secure and comfortable journey for your new furry friend:

• Before shipping, each puppy undergoes a thorough health check by a licensed veterinarian to ensure they are fit for travel.
• Puppies are provided with age-appropriate vaccinations and health certificates as required by law.
• We use high-quality, comfortable crates that meet airline regulations, ensuring adequate space for the puppy to stand, turn around, and lie down.

• Each crate is lined with soft bedding to provide comfort during the journey.
• Puppies are given plenty of water and a small amount of food prior to departure to keep them hydrated and nourished.
• We include familiar items, such as a toy or blanket, to help ease the transition and reduce anxiety.
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• We partner with reputable pet transport services that specialize in safe and humane animal transportation.
• Our shipping process is designed to minimize travel time and ensure that puppies arrive at their destination as quickly and safely as possible.

• We keep you informed throughout the shipping process. You'll receive updates on your puppy's status, including departure and arrival times.
• Our team is available to answer any questions or concerns you may have before, during, and after the shipping process.

• Upon arrival, we ensure that you receive your puppy in a safe and welcoming environment.
• We provide detailed instructions on how to care for your new puppy, including feeding, training, and health tips.

• After your puppy arrives, our commitment to you doesn’t end. We offer ongoing support and guidance to help you and your new companion adjust to life together.
• We encourage you to reach out with any questions or concerns about your puppy’s health and well-being.

At Ousmane Puppies, we are dedicated to ensuring a safe and pleasant delivery experience for both you and your new puppy. 

Thank you for choosing us to be a part of your pet’s journey!